How to Fix Skype Crash Issue on Jailbroken iPhone

by Simon Ng on April 1, 2009

As you know, Skype for iPhone has been released and available for free (except Canada) on App Store. Probably, you have installed it and are enjoying it to make free phone call to friends in other countries.

But, if you’re using jailbroken iPhone, you may experience crash issues during logon or while making phone call.

From what I have tested, you’ll be able to launch Skype on jailbroken iPhone. However, once you tap on “Skype name” to type in the username, the application crashes and goes back to iPhone home screen.

Thanks again to Jay Freeman, that he already released a fix to resolve the crash issue on Skype. As mentioned, the crash issue is due to a Cydia package called Mobile Substrate. You may not aware that the package is installed on iPhone. But this Cydia package is used by VoiceOverIP, Backgrounder, Winterboard applications.

To fix the crash issue, you can simply go to Cydia and upgrade Mobile Substrate to v0.9.2805-1 (or newer). This version is fully compatible with Skype and should resolve the crash issue.

Mobile Substrate for Skype Fix

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Tagged as: iPhone Apps, skype

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Future Technology » Blog Archive » Skype 1.0.2 Does not Support Jailbroken iPhone?: April 17, 2009 at 3:23 pm

{ 30 comments… read them below or add one }

1 oakish April 1, 2009 at 10:24 pm

I just did the upgrade Mobile Substrate and it still crashes !!!

2 KingKong April 1, 2009 at 10:27 pm

Cool.
Let me see it works or not!
thx!

3 Simon Ng April 1, 2009 at 11:11 pm

@oakish,

Are you using mAdvLock? This cydia application may also crash Skype.

4 Anup April 2, 2009 at 2:32 am

will i be able to use skype to make calls (VOIP) while on Edge/3G? is that possible as of now on jail broken iPhone on ver 2.1? thanks for you and ur website makes my life as an iPhone user a way lot easier!!

5 cristianduro April 2, 2009 at 4:50 am

Still crashes…shit.

6 bob April 2, 2009 at 12:27 pm

I’m using iphone 2.2, and it was working when i used the substrate that didn’t help Skype, but this newer update makes it crash again… only the first update worked for me.

It works on my ipod which is 2.2.1 though.

Both are jailbroken

7 oakish April 2, 2009 at 1:49 pm

I just uninstaled Clippy and it works just fine !!!!

8 Alex April 2, 2009 at 3:37 pm

I’m using an iPhone (jailbroken, Yellowsnow) version 2.1 The app just boots but once it has booted it gets stuck and doesn’t respond to anything. Once in a while one it become a bit active and one can go through the menu but that is about it.
On a 2.2 iPhone over here it works well after installing the Mobile substrate update.
Is there a problem with the 2.1 firmware, should it be upgraded to 2.2?

9 cristianduro April 2, 2009 at 4:42 pm

It works!!!! now it works!!!! It was CLIPPY!!!! >:S

I’ve firmware 2.2 and now it works perfectly. Install mobileSustrate and uninstall clippy and there you go!

10 Teddy April 3, 2009 at 1:44 am

Well i upgraded the mobile substrate & it still crashes on the login screen…how is it possible to uninstall clippy ?? till 3.0 finally decides to launch…copy & paste is more important to me than skype…and fring’s always there…time to uninstall the fancy skype icon

11 Mermer April 3, 2009 at 4:11 am

It works… thank you so much

12 aa April 3, 2009 at 11:47 am

I fixed! I just uninstalled IntelliScreen and it works now for 10 consecutive minutes and several test calls. I had crashes before, and I was not using intelliscreen (it was installed but not active

13 rehman April 10, 2009 at 2:41 pm

I have 2.2.1 2G still not working skype.I have moible subtrate but its sitll crash when i first install skype its working for 2 day but now its crash.i have no clippy or madvlock plz help me

14 Simon Ng April 11, 2009 at 11:31 pm: @rehman, please check if you have any of the following applications that may not be compatible with skype.

- IntelliScreen
- mCoolPhone
- MobileHook
- MobileLog/iLog

Reply

15 rehman April 13, 2009 at 3:19 pm

i have uninstall mobilelog and now its working thank u simon

16 bm April 14, 2009 at 6:45 pm

Hi,

I have none of the above applications or of those mentioned in the note in CydiaNews installed and my Skype just hangs for 10-20 seconds after clicking the call button and then returns to the home screen.

Now… Do I have to uninstall EACH package and see which one is causing the hangs??? And if SO MANY extensions don’t use this mobile substrate then maybe it should not be used or skype should not use it as well???

Regards,
bm

17 bm April 14, 2009 at 6:54 pm

Do I really need to uninstall each package from Cydia or just those which are loaded while Skype is started? Like Notifier. I have many like file system viewers, file viewers, eLibrary, timetables of local transport and so on… As I understand it correctly they do not interfere with Skype just being installed, or do they??

Regards,
bm

18 bm April 14, 2009 at 7:15 pm

Well… Removed many of packages EVEN the mobilesubstrate package itself and Skype still doesn’t work…

Skype is not working on jailbroken OS 2.1… for me…

19 sdkfjsd April 21, 2009 at 7:35 pm

that’s ILOG !!!
uninstall and have fun

20 helpindoha May 4, 2009 at 1:13 am

Hi, I have a jailbroken unlocked iphone 3G. I downloaded skype from the app store and i updated the mobile substrate through cydia. I have plenty of skype credits. I don’t have any of the applications you mentioned above yet whenever I try to make a call with skype it keeps telling me the call has failed. I am putting a 1 after the plus sign and it fails regardless. I can’t figure out what could be going wrong here. Can anyone help me?

21 vin100 May 7, 2009 at 1:16 pm

doesn’t work for me. i don’t have clippy, intelliscreen, mCoolPhone, MobileHook, MobileLog/iLog, … Skype starts up, but crashes after few seconds… Even with the latest version of MobileSubstrate it still doesn’t work.

22 Gill May 18, 2009 at 11:20 pm

I removed Intellscreen and now Skype works perfect!

23 Alex June 7, 2009 at 12:59 am

I removed MobileLog/iLog and now skype works perfectly

24 Darius June 7, 2009 at 7:34 am

It also crashes for me! I updeted Mobile Substrate from Cydia, but it’s not working.. Any suggestions?

25 iphoneguy June 19, 2009 at 6:04 pm

I dont have any of the above mentioned apps and still Skype does not work for me. updated the mobile substrate, yet no success… It hangs on the dial page and goes back to the home page. Any suggestions…

26 Allen Gee August 5, 2009 at 5:12 am

Removing the Rotation Addon (SBSETTINGS) solved my problems

27 Ipone 2.2 September 23, 2009 at 10:41 pm

It was mCoolPhone.

28 Steve November 5, 2009 at 9:56 pm

Hi all,

Recently I mistakenly updated my Skype to the new version 1.2.0.91 and since then, it crashes. When I opened the application, it said “not compatible with modified phones”.
Any thoughts…solution…?

Thanx

29 Vlad November 10, 2009 at 3:59 am